Privacy Policy

HolidayTexts.com (“HolidayTexts,” “we,” “us”) operates a parent-authorized messaging service that lets children exchange personalized messages with holiday characters by text, email, and (coming soon) postal mail. The parent or guardian is the account holder and controls the experience.

• Parent account information — name, email, password, and (if you enable text messaging) mobile phone number.
• Child profile details you provide — first name, age, and the “magical details” a parent chooses to add (e.g., a pet's name, a wish, favorite things). Parents decide what to share; please share only what's needed for the magic.
• Message content — the messages exchanged, so we can deliver personalized, parent-reviewable conversations.
• SMS/MMS delivery information — mobile number, carrier, opt-in/opt-out status, and delivery receipts needed to send texts and honor STOP requests.
• Device & usage data — basic technical data (e.g., browser type, general location, pages viewed) to keep the service secure and working.
• Billing information — handled by our payment processor; we do not store full card numbers.

• To create and deliver personalized character messages your child will love.
• To let parents review, approve, pause, or manage conversations.
• To operate the SMS/MMS program, send messages you've opted into, and process STOP/HELP requests.
• To provide support, process payments, and keep accounts secure.
• To improve the service and develop new characters and features.

We do not use children's information to serve behavioral or targeted advertising.

HolidayTexts is intended to be set up and supervised by a parent or guardian. The parent is the account holder, provides verifiable consent for any information about their child, and can review or delete that information at any time. We collect a child's information only as directed by the parent and only to provide the service. Parents may withdraw consent and delete their child's profile from the parent dashboard or by contacting us.

If you enable text messaging, the following applies in addition to the program terms below:

Your mobile opt-in data and consent are not shared with third parties or affiliates for their marketing, and are not sold.

We share information only as needed to run the service:

• Service providers — e.g., our SMS/MMS messaging aggregator, email delivery provider, hosting, and payment processor, under contracts that limit their use of the data.
• Legal & safety — when required by law or to protect the safety of children, users, or the public.
• Business transfers — if HolidayTexts is involved in a merger or acquisition, with continued protection of your data.

We do not sell personal information, and we do not share mobile opt-in data for third-party marketing.

We keep information only as long as needed to provide the service or as required by law, and we use reasonable administrative, technical, and physical safeguards to protect it. No method of transmission or storage is 100% secure.

• Access, update, or delete your account and your child's profile from the parent dashboard.
• Stop text messages anytime by replying STOP; get help with HELP.
• Request access to or deletion of personal information by emailing support@holidaytexts.com.

We use a small number of cookies and similar technologies to keep you signed in, remember preferences, and understand basic usage. You can control cookies through your browser settings.

We may update this policy from time to time. We'll post the new effective date here and, for material changes, notify the account-holding parent.

Questions? Email us at support@holidaytexts.com. You can also review our Terms of Service.